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Privacy Policy

This Privacy Policy outlines how HATCHTECHS manages information, data, and any assets collected or delivered to HATCHTECHS at the discretion of its clients. It is intended to comply with applicable privacy laws in the UAE governing personal data collected and used during engagements with clients and customers.

This policy does not extend to the practices of companies or third parties that HATCHTECHS does not own or control, nor does it apply to individuals not employed or managed by HATCHTECHS, including third-party content providers secured by contract.

"Information" refers to any data voluntarily provided by our clients through any means to fulfill the obligations outlined in business contracts. HATCHTECHS reserves the right to modify this policy at any time, without prior notice, and at its sole discretion. Clients are encouraged to refer to the latest version of this policy.

Information Collection and Use

HATCHTECHS values and respects the privacy of its clients. In order to this policy, "HATCHTECHS" refers to its offices worldwide, where information collection, storage, and processing occur. HATCHTECHS accumulates the right to update this policy at its discretion after a period of time.

Information Collection

Customer or client information collected by HATCHTECHS is used specifically for the agreed-upon purpose. Such information, including but not limited to Non-Public Information (NPI) and Personally Identifiable Information (PII), will be protected using robust controls and security measures, such as username and password systems shared between HATCHTECHS and the client.

HATCHTECHS may collect personal details such as names, emails, shipping addresses, and financial information, including credit card numbers and expiration dates, through web order forms from clients/customers purchasing our products. This data is utilized for billing and order completion. Should issues be processing an order, the information is used to contact the client/customer.

Information Use

Data collected by HATCHTECHS may be used for the following purposes:

  • To provide clients/customers with updates on product upgrades, new products, services, newsletters, and research on potential product improvements;
  • To assist in the creation of content that aligns with client/customer needs;
  • To develop products and services that effectively address client/customer requirements;
  • To enable the purchase, download, and management of product licenses, access to services, and engagement in activities specified by the client/customer;
  • To share relevant information about software, services, or products with clients/customers.

Disclosure of Information

Except as explicitly outlined in this policy, HATCHTECHS will not disclose, sell, or share NPI or PII without the primary consent of clients/customers, except where required by law or in cases involving authorized third parties and other members of the eCommerce distribution chain (e.g., vendors, suppliers).

Legal Compliance

HATCHTECHS respects user privacy but may need to disclose personal information under certain circumstances, such as in response to judicial proceedings, court orders, or other legal processes affecting our products, services, or website.

Links To External Sites

Our website may include links to other sites as part of the services provided to clients. HATCHTECHS is not responsible for the privacy practices of these external sites. Clients are encouraged to read the privacy statements of any site managing PII. This policy applies exclusively to data collected by HATCHTECHS during engagements.

Data Security

Information such as credit card numbers and billing details is encrypted using industry-standard encryption technology. HATCHTECHS has applied physical, electronic, and executive procedures to protect the collected data. To maintain confidentiality, access to user information is restricted within our offices.

Data Relating To Minors

HATCHTECHS does not intentionally gather personal information from individuals under 18. If it is discovered that such information has been inadvertently collected, it will be deleted promptly. Data Correction And Updates

Data Correction And Updates

If client/customer PII changes (e.g., zip code, phone number, email, or postal address) or a client ceases to use the service, HATCHTECHS will correct, update, or delete the information as necessary.

Policy Modifications

HATCHTECHS will notify clients of any changes to this policy. Changes will be posted on our website and other appropriate locations. Clients, customers, and users will always be informed about the type of data collected, how it is used, and under what conditions it may be disclosed.

If HATCHTECHS intends to use PII/NPI differently than what was initially agreed upon, a notice of change will be posted on the website for 30 days.

Enforcement

If any provision of this privacy policy is found to be unenforceable, the remaining provisions shall remain in effect. Unenforceable provisions will be replaced with enforceable terms that most closely align with the policy's original intent.

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